How we collect, use, and protect your personal information across our academic learning environments.
Last updated: November 1, 2025
1.Introduction
This Privacy Policy describes how Michael Academic Systems Inc. (“Michael,” “we,” “us,” or “our”) collects, uses, and safeguards information about individuals who use our educational platforms, applications, coursework environments, and associated services.
Whether you access our platform as an independent learner, an employee participating in enterprise upskilling, or a student enrolled through a partner university or government program, we are committed to handling your data with honesty, security, and care.
2.Information We Collect
We collect only the information necessary to provide, evaluate, and enhance your learning experience:
Personal Details: Name, email address, profile photo, institutional affiliation, billing contact details, and account credentials.
Platform Security & Integrity: Detecting and preventing fraud, safeguarding student accounts, maintaining academic integrity, and complying with statutory obligations.
4.Sharing & Third Parties
We never sell, rent, or trade your personal data. We share your information only under clear and limited circumstances:
Trusted Service Providers: Vetted vendors that perform core services on our behalf—such as cloud hosting, payment processing, email delivery, and error monitoring—under strict confidentiality and data protection agreements.
Institutional Partners: When your access is sponsored by your employer or university, designated administrators may view curricular progress, completion statuses, and grade reports.
Legal Compliance: When required by enforceable law, court order, or to protect the vital rights, safety, and security of learners and the public.
5.Cookies & Tracking
We use cookies and similar local storage technologies to maintain secure user sessions, remember interface preferences, and analyze platform performance.
Essential Cookies: Required for secure authentication and navigating coursework modules.
Analytical Cookies: Help us understand aggregate feature adoption and diagnose site errors.
6.Your Rights
Regardless of where you reside, we respect your rights regarding your personal information:
Access: Request a copy of the personal information we hold about you.
Rectification: Request correction of inaccurate or incomplete personal records.
Erasure: Request the deletion of your account and associated personal data, subject to legitimate recordkeeping requirements.
Portability: Obtain your coursework submissions, certificates, and metrics in a portable, machine-readable format.
To exercise any of these rights, contact us anytime at privacy@michael.internal.
7.Security & Retention
We maintain appropriate technical and administrative safeguards to protect your personal data. All data transmissions are encrypted using modern TLS protocols, and stored data is encrypted at rest with AES-256 standards.
We retain personal records only for the period necessary to deliver educational services, honor accredited transcript verifications, and fulfill statutory tax and accounting obligations.
8.Children's Privacy
Our services are designed for higher education and adult professional learning. We do not knowingly collect personal information directly from individuals under the age of 16 without authorized parental or school consent. If you believe a minor has registered without such consent, please contact us so we can take immediate corrective measures.
9.Policy Changes
We may periodically update this policy to reflect changes in our products or applicable laws. When material updates are made, we will notify you through the platform or via registered email before changes take effect.
10.Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, our data protection desk is here to help:
Mailing Address
Michael Academic Systems Inc. 452 Innovation Boulevard, Suite 700 San Francisco, CA 94107